Shipping Policy

How long does delivery take?

Shipping time: Generally 3-7 days by FedEx/DHL.

Creating time: 7 days to be hand-painted by professional artist. The work you ordered was created by the artist of the original painting.

In the process of creating painting, Artist'll show you photos and videos with the painting you ordered. You'll be able to express all your wishes, for example about colors and shades. And artist'll make all the necessary changes. Only when you are completely satisfied with your painting, We will express it to you.

How are the artworks packaged?

Rolled paintings are packed carefully in a strong paper tube, Framed paintings are packed carefully in a quality wooden box.

Who takes care of the delivery?

Depending on the destination and the size of the work, we use delivery companies such as FedEx or DHL.

Which countries do you deliver to?

We deliver everywhere, or in any case all countries that our delivery companies operate in! Any concerns? Do not hesitate to contact us, as we will be able to find a solution for delivery – even if you live on a desert island!

How much does shipping cost?

Free shipping, Shipping costs are included in the price, regardless of destination.

Is the delivery of the artwork insured?

Absolutely! Tivonart. insures the transport of the artwork. You have nothing to worry about and there are no hidden costs.

Can I get artworks delivered to a different country or to a different person?

We will deliver to the address you gave on your order. Generally we set the delivery date with the person who will receive the work and whose name you gave. If it’s a surprise or a present, let us know!